Meet Our Team
Jessica – Front Desk Receptionist
Originally from Belize City, 23 year old Jessica is the newest member to our front desk reception team. Upon your arrival, she is one of three first smiles you will see at the resort. Any small details with flights, bookings, rentals, tours; Jessica will be at hand to help. Knowing the Front Desk has more contact with guests than any other department, she does everything she can to ensure every encounter meets or exceeds expectations.
Her role includes but not limited to; processing guest arrivals and departures, including all necessary payments, handle guest’s queries and assist with tour arrangements. Talking about her passion in the hospitality industry, Jessica is determined to make a positive impact on the front office operation of the Resort focusing mainly on creating personalized service for a lasting guest experience.
Outside of work, Jessica enjoys time with her daughter, meeting new people and making waves on hot sunny days on Ambergris Caye!